Terms and Conditions
The terms and conditions provided by Caro General Trading CO. are a binding agreement
between Caro General Trading CO. and the user once they register on the website or purchas
from the website as a guest and will be considered as agreeing upon our terms and conditions.
About Us: –
Caro General Trading CO. is a Kuwaiti registered company, and its address is Kuwait City,
Sharq, Ahmad Al Jaber ST, City Tower, Floor 3
About Our Website: –
Our website provides different products imported from many countries with a high-quality
standard that can be ordered and delivered in Kuwait. We encourage you to read third-party
privacy policies since we do not assume responsibility for third-party websites or services’
content, privacy policies, or practices.
Copyright and Trademark: –
The content on the Application and the trademarks, service marks, and logos contained therein
(“Marks”) are owned by or licensed to Caro General Trading Co. and are subject to copyright
and other intellectual property rights under the state of Kuwait and international conventions.
Caro General Trading Co. Content includes, without limitation, all source code, databases,
functionality, software, website designs, audio, video, text, photographs, and graphics. All Caro
General Trading Co. graphics, logos, designs, page headers, button icons, scripts, and service
names are registered trademarks, common law trademarks or trade dress of Caro General
Trading Co. in Kuwait and/or other countries. Caro General Trading Co. trademarks and trade
dress may not be used, including as part of trademarks and/or as part of domain names, in
connection with any product or service in any manner that is likely to cause confusion and may
not be copied, imitated, or used, in whole or in part, without the prior written permission of Caro
General Trading Co. Caro Content on the website is provided to you “AS IS” for your
information and personal use only and may not be used, copied, reproduced, distributed,
transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes
whatsoever without the prior written consent of the respective owners. Systematic retrieval of
data or other content from the website to create or compile, directly or indirectly, a collection,
compilation, database, or directory without written permission from Caro is prohibited.
The logo and any other product, service name logo, slogan used by Caro, and scripts are
trademarks of Caro. Therefore, it may not be used in whole or in part in connection with any
product or service that is not under Caro.
All other trademarks referenced in Caro General Trading Co. are the property of their respective
owners. Reference on the Caro General Trading Co. website to any products or additional
information by trade name trademarks and manufacturer supplier or otherwise does not
constitute or imply endorsement sponsorship or recommendations by the Caro website or any
other company affiliate or partner.
User Registration: –
Users can either continue shopping and submit an order as a guest or create an account that keeps
their address saved for future orders.
Returns: –
All items from our website are sold on a non-returnable basis unless defective. If your food
product arrived damaged in any way, please get in touch with us directly, and we will do our best
to resolve the issue.
Refunds (if applicable): –
No refund will be given, the exchange offered, or correspondence will be entered into for:
– Change of mind
– Products that have been opened, tampered with, or are not in their original condition.
– Incorrect orders made by the recipient
Once your return is received and inspected, we will contact or email you to notify you that we
have received your returned item. Once approved, your refund will be processed, and a credit
will automatically be applied to your credit card or the original payment method within five (5)
days.
Late or missing refunds (if applicable): –
If you have yet to receive a refund after five (5) days, we ask that you check with your bank or
Credit Card Company as it may take some time before your refund is officially posted. There is
often some processing time before a refund is posted. If you’ve done this and you still have not
received your refund yet, please get in touch with us at (info@caro.group)